My Account

• Can't log in?

  This article is about most common issues with logging into your Track accountPopular

• How can I reset my password?

  Read more about what to do when you're locked out of your account. Also resolves Google login issues.Few readers

• How to log in with Google?

  Instructions on setting up Google sign-in. Includes troubleshooting steps for Google sign-in problemsFew readers

• How to sign in with Apple?

  Use your Apple ID to safely log into Toggl TrackFew readers

• How to set up and log in with a Passkey?

  Information about Passkeys and instructions on their setup and logging inFew readers

• How to set up 2FA / Two Factor Authentication

  Instructions on setting up 2FA for extra security. Includes troubleshooting steps in case you have lost access.Few readers

• How to close my account?

  Details on how to delete a Toggl account and limitations that might prevent you from doing soPopular

• I want to delete my account and all my data

  Details on how to make a request to be forgotten and deleting all your data as defined under the GDPRFew readers

• Toggl Track’s inactive account policy

  Rules related to our ongoing efforts of deleting inactive and abandoned user accounts from the database.Few readers

• What causes organizations to get suspended?

  Read what to do if your organization got suspended.Popular

• How do I delete or close my Organization.

  This article explains how you can delete or close an organization if you are the only user or have other members tracking time with youFew readers

• Who are organization owners?

  Find out the purpose of the organization owner and how they're assignedFew readers

• How to unsubscribe from Toggl Track emails?

  Details on how to unsubscribe from Toggl Track marketing content.Few readers

• How to change the time format?

  Change Toggl Track from 12-hour (am/pm) format to 24-hourPopular

• How to change the first day of the week?

  Change the beginning of the week from Monday to any other dayPopular

• Dark Mode

  This article explains if Toggl Track supports dark mode and how to enable itFew readers

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Time Tracking & Managing Data

• Are there any keyboard shortcuts?

  Keyboard shortcuts can be used on the web app and on your Desktop app.Popular

• Is Toggl Track available in other languages?

  Explains Toggl Track's current status and plans for multilingual supportFew readers

• Can Toggl Track work offline?

  Details on what happens when you lose access to the internetFew readers

• How does Toggl Track sync data?

  This article describes how you can use Toggl Track on several platforms with the same account.Few readers

• Where is my tracked time?

  Learn where to look when it seems like your time entries are missing.Few readers

• Tracked hours from my app not showing in the web app?

  This article describes why you might be seeing time entries in your mobile or desktop app but not when you log into the web app.Few readers

• How are time entries assigned to the correct workspace?

  Learn how time entries are assigned to a workspace so you are always tracking time in the right place.Few readers

• How to view entries older than 90 days?

  Need to go back further than 90 days when using the Calendar View? Learn how to add entries more than 3 months into the past.Few readers

• Can I undelete Time Entries and other data?

  While an undo option temporarily appears, Toggl Track does not have a "trash" to restore items from. Read about which data we can restore.Few readers

• Does Toggl have a pause feature?

  An explanation for the lack of a pause feature and how grouping can be helpful.Popular

• Why can I no longer start the timer in the Desktop app?

  Has the play button disappeared? Does the app only allow you to input a duration? Here's how to solve that.Few readers

• How to stop a running timer?

  Stop a time entry when workspace restrictions are being enforcedFew readers

• How to track time for a client

  Add / assign time to a specific client in your workspace.Few readers

• How to edit a client in a workspace?

  Change a client's name or remove multiple clients at once.Few readers

• How to merge Clients?

  Step by step process on how to combine two Clients into oneFew readers

• How can I merge Projects?

  Need to merge time entries from two projects into one? Here's how.Few readers

• Can I set start and end dates for Projects?

  Set a timeframe for your projects in Track.Few readers

• How do I hide projects from my team?

  Learn how to restrict project visibility in Toggl Track by using Private Projects. This guide explains how to limit which team members can view or track time against specific projects to keep your workspace organized.Few readers

• Does removing users delete their data?

  Read what happens when you delete a user from the workspace.Few readers

• What data do our locally installed apps store?

  Toggl Track’s desktop apps and Toggl Track browser extension store some data locally. Here’s more on what data we store and where.Few readers

• Can Toggl Track take screenshots of my employee's screen while they work?

  Learn why we don't support screenshot monitoring and other surveillance features in Toggl Track.Few readers

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Analyzing & Reporting

• Understanding how Timezones work in Track: Timer vs. Reports vs. Approvals

  Our platform handles time differently in three key areas: the Timer page, the Reports page, and the Approvals page. Understanding the logic for each is essential for accurate time tracking and reporting.Few readers

• Why is my time offset by a few hours?

  Are your reports showing a different time than the Timer page? Timezones are the reason; it's possible to change your time zone.Popular

• What does "Other" mean in Summary Reports?

  An explanation for how we calculate the "Other" segment in the Summary Report pie chart.Few readers

• Why don't my Summary Report's billable amounts match the total?

  If you're using our billable rates feature and see a mismatch, here's whyFew readers

• How to generate a report for a client?

  Use reports to share time tracking data with your clientsFew readers

• Where did the Team Activity page go?

  We recently moved the team activity page. Here's where it is now.Few readers

• New Reports: FAQs to Help You Prepare

  New Reports: FAQs to Help You PrepareFew readers

Technical & Compatibility

• Which browsers does Toggl Track support?

  See which internet browsers work best with Toggl Track.Few readers

• Does Toggl Track work with Microsoft Edge?

  Details on Edge browser compatibilityFew readers

• I found a bug

  This article details what kind of information you should share with us if you run into an issue you suspect is a bug.Few readers

• What to expect from Toggl Track Support?

  Details regarding Support working hours, response times, SLA, and more.Few readers

• Legacy API Deprecation Notice - Why did my integration stop working?

  Details on why an API plugin tool might start returning the 410 Gone errorFew readers